Privacy Policy

Introduction

At TallyHub GH ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point-of-sale (POS) and inventory management platform (the "Service").

Please read this Privacy Policy carefully. By using TallyHub GH, you consent to the data practices described in this policy.

Information We Collect

Personal Information

When you register for an account, we collect:

• Name and email address
• Business name and contact information
• Phone number (optional)
• Payment and billing information
• Profile picture (optional)

Business Data

To provide our Service, we collect and store:

• Product catalog and inventory data
• Sales transactions and order history
• Customer and supplier information
• Financial records and reports
• Warehouse and location data
• Employee and user account information

Usage Data

We automatically collect information about how you use the Service:

• Device information (type, operating system, browser)
• IP address and location data
• Log files and access times
• Feature usage and interaction patterns
• Error reports and performance data

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve the TallyHub GH platform
• Account Management: To manage your account, process payments, and send invoices
• Communication: To send service updates, support responses, and important notices
• Analytics: To analyze usage patterns and improve our Service
• Security: To detect, prevent, and address security issues and fraud
• Compliance: To comply with legal obligations and enforce our Terms of Service
• Support: To provide customer support and respond to your inquiries

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our Service (e.g., cloud hosting, payment processing, email delivery)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information
• Protection of Rights: To protect our rights, property, or safety, or that of our users

Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit (SSL/TLS) and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Regular backups and disaster recovery procedures
• Employee training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information and business data for as long as your account is active or as needed to provide the Service. After account termination, we retain data for a reasonable period (typically 30-90 days) to allow for data export and account recovery. We may retain certain information longer as required by law or for legitimate business purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Export: Export your business data in standard formats
• Opt-out: Unsubscribe from marketing communications
• Account Closure: Close your account and delete associated data

To exercise these rights, please contact us at hello@tallyhubgh.com or through your account settings.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Analyze Service usage and performance
• Provide personalized content and features

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services (e.g., payment processors, SMS providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

Children's Privacy

TallyHub GH is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using TallyHub GH, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: