Everything the shop runs on, one screen at a time.

Yes, on the desktop app. Sales, held sales, refunds and dispatches write to a local database on the machine and queue up. When the connection returns the queue drains in the right order, and because every offline sale carries its own ID, a replayed sale is still one sale. The browser version needs a connection.

Cash, card, bank transfer, cheque, Mobile Money through Paystack, and store credit — or any split across them. Mobile Money can be shown as a QR on the customer-facing screen so the shopper pays from their own phone.

Yes. VAT, NHIL, GETFund and whatever levy the current budget adds are each set up as their own rate, and a rate can be marked as charged on the subtotal plus the levies rather than on the bare subtotal — which is how VAT actually works here, and adding it flat quietly under-charges you on every sale. Prices can be tax-inclusive or tax-exclusive, the breakdown prints on the receipt, and if you are on the Flat Rate Scheme a single rate covers it. On GRA E-VAT: the receipt is already built to print the fiscal invoice number, signature and a scannable QR, but the live connection to GRA is not switched on and we are not a certified vendor yet — we will change this answer the day that is true, not before.

Yes. Stores, warehouses and distribution centres are all locations. Stock is counted per location, staff can be assigned to specific ones, and transfers move goods between them with a record on both sides.

That is what the dispatch register and settlements board are for. Send goods out to a delivery agent or distributor, an invoice is raised and their credit goes up. Later, record the payment on the settlements board and the balance and credit both come down.

For the counter, yes — and we would rather say that now than after you have paid. There is no table plan, no kitchen display, and no modifiers or notes on a line, so "no pepper, extra rice" has to be a separate variant. A takeaway window, a bar, a bakery, or a provisions shop with a hot counter runs on the register exactly as it is. A sit-down room with a kitchen will feel every one of those gaps. We are built for retail and wholesale first.

No. Plenty of businesses run POS and inventory and never open it. When you are ready, set up the chart of accounts and your day-to-day operations start posting their own journal entries — you are not typing them twice.

Only what you allow. Six built-in roles, permission-level control, and location scoping — so a branch cashier sees their branch and their register, and nothing else. Voids, refunds and steep discounts can require a manager PIN.

Nothing to start. A laptop or phone with a browser is enough. Add a USB barcode scanner and a thermal printer when the queue justifies it — or use a spare phone as the scanner and a second monitor as the customer display.

Products, variants, customers and suppliers all import from a spreadsheet. You can also photograph a supplier receipt or a tally card and let the document scanner draft the products for you.

Fair, and the answer should be things you can check rather than promises. The Free plan is not a countdown trial — load your real products and run a week on it before you pay anybody. The lists you actually work in — sales, stock, customers, invoices, the profit and loss — export to CSV, Excel or PDF from the page you are standing on, so your data leaves as easily as it arrived. The database is dumped, encrypted and copied off-site several times a day, not once a night. And the team is in Accra, in your own time zone.